SERVICE DEPARTMENT
Advantage Engineering
• Voice mail is available after business hours.
• Service Department Phone : 317-887-0729
• The Service Department's direct line Fax number: 317-885-8683.
Service Manager
Terry Fellers
ph. 317-887-0729 x2232
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Service Technician
Jim Chalfin
ph. 317-887-0729 x2213
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Service Technician
Carl Biddle
ph. 317-887-0729 x2240
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PRODUCT WARRANTY
AND SUPPORT
For assistance regarding installation, operation and service of Advantage products during the factory warranty period, please call the Factory before contracting with a repair service.
Please have the unit model and Serial Number available when contacting the Service Department.
If you require service outside of regular business hours ...
(including holiday shut downs)
1. Wait until the next business day and contact Advantage's Service Department for assistance.
2. If service assistance can not wait, contact your local service company. To be considered for warranty coverage you must
inform Advantage's Service Department of your situation during the next business day.
Open This Document.
FYI #276. Details the Service and Return Policy for Advantage Microprocessor Instruments. Includes instructions on Warranty and Non-Warranty repairs and the Quick Turn Around repair program.
Click Here to view and download Product Service Manuals.
TRACK YOUR SHIPMENT
Click here for a listing of common carries.
Avoid This With Your Hot Oil.
Easy Cures for Common Complaints
about Hot Oil Units.
A helpful article from Plastics Technology to keep your hot oil temperature control unit operating at peak efficiency.
Service Parts Manager
Sharon Todd
ph. 317-887-0729 x2233
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To order service parts for your temperature control unit, portable liquid chiller, central liquid chiller, pump tank stations or cooling tower system, please call 317-887-0729 during normal business hours.
To make the part ordering process easier and more efficient, please have the model and serial number of the unit.
We accept Visa, Mastercard, American Express, and Discover
We Offer a
2½ % discount for Parts when purchased via a credit
card.
-- Call Now! --
Advantage Engineering, Inc. 525 East Stop 18 Road, Greenwood, IN 46142 Phone: 317-887-0729 Fax: 317-881-1277Privacy Statement and Terms of Use. Sitemap Product innovation and improvement is our constant goal. All features, specifications and pricing are subject to change without notice or liability. Products are assembled in the United States of America.
©1998 - 2010 ADVANTAGE ENGINEERING, INC